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Frequently Asked Questions About Activated Carbon

1. How quickly will I hear back about my inquiry ?

we pride ourselves in our efficiency and dependability. A sales representative will reach out to you within 24 hours to discuss your quotation to buy chemicals. You can also send a message on +86-156-0478-7870.

2. Will you send me a sample ?

For most non-hazardous chemicals, we are ready to ship samples via international couriers. If you seek samples before you decide to buy the chemicals in bulk, please contact us.

3. Can you provide me with a copy of SDS or MSDS ?

We prides itself in regulatory and safety compliance for all chemicals. We have a suite of SDS and MSDS documents for all of our chemicals, including activated carbon. When inquiring to buy chemicals, feel free to download the activated carbon SDS or activated carbon MSDS that is available on our website.

4. Can Poworient print my company's logo on the packaging or provide us with OEM services?

We understand that OEM services are crucial to a company's brand recognition, and that is why we specialize in printing and branding shipments of chemicals. Please feel free to send us any images and specifications of your company's logo via our contact us page.

5. Can you arrange third party testing of the chemical before purchase of activated carbon?

Yes! We work with reputable international testing agencies such as SGS, Bureau Veritas, Intertek, CCIC and other agencies that client’s worldwide trust to conduct independent testing. We arrange for the agencies to visit the plant, review production, test product, conduct testing in their own labs, issue reports and seal containers before export.

6. Do you arrange for certificate of conformity (COC) and pre-export verification document (PVOC)?

Yes! Again working with the international agencies that are authorized to conduct COC/PVOC for your country, we will arrange COC/PVOC in compliance with your country's regulation. Please note that extra COC/PVOC costs do apply.

7. Will my cargo be insured in transit?

Yes, under incoterms of CIF, all chemicals are insured with top global insurance agencies.